Noisy tenants can be a big problem for landlords. If you have multiple tenants living in an apartment complex or near one another, then a noisy neighbor could result in calls asking you to make it stop.
As a landlord, it is important that you take responsibility for tenants who aren't being respectful of others. However there are a few factors that you should consider before you go the route of eviction.
Why is there a noise complaint?
To start with, find out why your other tenants are complaining about noise. Does your current resident have a child who is practicing a musical instrument? Is your resident playing music loudly? Is there screaming or domestic violence taking place? Finding out what kind of noise is bothering others is the first part of the process.
Your next step is to talk to the tenant who is making that noise. For example, if their child is playing an instrument late at night, you may want to ask them if they would be willing to switch the time of the practice session, perhaps when they get home from school in the afternoon.
If they are consistently having domestic disputes, it is worth talking to your tenant about any issues they are having and if you can help them. Of course, it is also your responsibility to warn your tenant that others have been complaining and that you would like them to do their best to address the concerns.
Consider local noise ordinances
Most cities and towns have noise ordinances that your tenants will have to follow. If they are violating noise ordinances over and over again, then you can check in with them and tell them to stop. However, if this is happening at a time of day when you cannot step in, it might be appropriate for your other tenants to call the police and have a noise complaint taken.
Once you have enough complaints, you can take those to your tenant. If you choose to do that, issue the tenant a noise complaint letter with possible remedies. If they don't adjust, then eviction is the next step.
Be reasonable as a landlord, and understand that some tenants will want it to be quiet at times of day where some noise is going to be reasonable. If that's the case, talk to them about what their expectations should be. Most people want to be respectful to one another, so discussing the issue with the appropriate tenants may make all the difference.